Notice of Hospice Privacy Practices

Section I - Use and Disclosure

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.  Please review it carefully.

USE AND DISCLOSURE OF HEALTH INFORMATION

Hospice of Southwest Oklahoma, Inc. ("Hospice") may use your health information, that constitutes protected health information as defined in the Privacy Rule of the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996, for purposes of providing you treatment, obtaining payment for your care and conducting health care operations.  Hospice has established policies to guard against unnecessary disclosure of your health information.

Section II - Medical Reasons

THE FOLLOWING IS A SUMMARY OF THE CIRCUMSTANCES UNDER WHICH AND PURPOSES FOR WHICH YOUR HEALTH INFORMATION MAYBE USED AND DISCLOSED:

To Provide Treatment.  Hospice may use your health information to coordinate care with Hospice and others involved in your care, such as your attending physician, members of Hospice interdisciplinary team and other health care professionals who have agreed to assist Hospice in coordinating care.  For example, physicians involved in your care will need information about your symptoms in order to prescribe appropriate medications.  Hospice also may disclose your health care information to individuals outside of Hospice involved in your care including family members, clergy who you have designated, pharmacists, suppliers of medical equipment or other health care professionals.

To Obtain Payment.  Hospice may include your health information in invoices to collect payment from third parties for the care you receive from Hospice.  For example, Hospice maybe required by your health insurer to provide information regarding your health care status so that the insurer will reimburse you or Hospice.  Hospice also may need to obtain prior approval from your insurer and may need to explain to the insurer your need for hospice care and the services that will be provided to you.

To Conduct Health Care Operations.  Hospice may use and disclose health information for its own operations in order to facilitate the function of Hospice and as necessary to provide quality care to all of Hospice's patients.  Health care operations include such activities as:

  Quality assessment and improvement activities.

  Activities designed to improve health or reduce health care costs.

  Protocol development, case management and care coordination.

  Contacting health care providers and patients with information about treatment alternatives and other related functions that do not include treatment.

  Professional review and performance evaluations.

  Training programs including those in which students, trainees or practitioners in health care learn under supervision.

  Accreditation, certification, licensing or credentialing activities.

  Review and auditing, including compliance reviews, medical reviews, legal services and compliance programs.

  Business planning and development, including cost management and planning related analysis and formal development.

  Business management and general administrative activities of Hospice.

For example, Hospice may use your health information to evaluate its staff performance, combine your health information with other Hospice patients in evaluating how to more effectively serve all Hospice patients, disclose your health information to Hospice staff and contracted personnel for training purposes, or use your health information to contact you as a reminder regarding a visit to you.

For Appointment Reminders.  Hospice may use and disclose your health information to contact you as a reminder that you have an appointment for a home visit.

For Treatment Alternatives.  Hospice may use your health information to tell you about or recommend possible treatment options or alternatives that maybe of interest to you.

Section III - Other Reasons

THE FOLLOWING IS A SUMMARY OF THE CIRCUMSTANCES UNDER WHICH AND PURPOSES FOR WHICH YOUR HEALTH INFORMATION MAY ALSO BE USED AND DISCLOSED:

When Legally Required.  Hospice will disclose your health information when it is required to do so by any federal, state or local law.

When There Are Risk to Public Health.  Hospice may disclose your health information for public activities and purposes in order to: prevent or control disease, injury or disability, report disease, injury, vital events such as birth or death and the conduct of public health surveillance, investigations and interventions.

  Report adverse events, product defects, to tract products or enable product recalls, repairs and replacements and to conduct post-marketing surveillance and compliance with requirements of the Food and Drug Administration.

  Notify a person who has been exposed to a communicable disease or who maybe at risk of contracting or spreading a disease.

  Notify an employer about an individual who is a member of the workforce as legally required.

To Report Abuse, Neglect or Domestic Violence.  Hospice is allowed to notify government authorities if Hospice believes a patient is the victim of abuse, neglect or domestic violence.  Hospice will make this disclosure only when specifically required or authorized by the law or when the patient agrees to the disclosure.

To Conduct Health Oversight Activities.  Hospice may disclose your health information to a health oversight hospice for activities including audits, civil administrative or criminal investigations, inspection, licensure or disciplinary Action.  Hospice, however, may not disclose your health information if you are the subject of an investigation and your health information is not directly related to your receipt of health care or public benefits.

In Connection With Judicial And Administrative Proceedings.  Hospice may disclose your health information in the course of any judicial or administrative proceedings in response to an order of a court or administrative tribunal as expressly authorized by such order or in response to a subpoena, discovery request or other lawful process, but only when Hospice makes reasonable efforts to either notify you about the request or to obtain an order protecting your health information.

For Law Enforcement Purposes.  As permitted or required by State law, Hospice may disclose your health information to a law enforcement official for certain law enforcement purposes as follows:

  As required by law for reporting of certain types of wounds or other physical injuries pursuant to the court order, warrant, subpoena or summons or similar process.

  For the purpose of identifying or locating a suspect, fugitive, material witness or missing person.

  Under certain limited circumstances, when you are the victim of a crime.

  To a law enforcement official if Hospice has a suspicion that your death was the result of criminal conduct including criminal conduct at Hospice.

  In an emergency in order to report a crime.

To Coroners And Medical Examiners.  Hospice may disclose your health information to coroners and medical examiners for purposes of determining your cause of death or for other duties, as authorized by law.

To Funeral Directors.  Hospice may disclose your health information to funeral directors consistent with applicable law and if necessary, to carry out their duties with respect to your funeral arrangements.  If necessary to carry out their duties, Hospice may disclose your health information prior to and in reasonable anticipation of you death.

For Organ, Eye Or Tissue Donation.  Hospice may use or disclose your health information to organ procurement organizations or other entities engaged in the procurement, banking or transplantation of organs, eyes or tissue for the purpose of facilitating the donation and transplantation.

For Research Purposes.  Hospice may, under very select circumstances, use your health information for research.  Before Hospice discloses any of your health information for such purposes, the project will be subject to an extensive approval process.

In The Event of A Serious Threat To Health Or Safety.  Hospice may, consistent with applicable law and ethical standards of conduct, disclose your health information if Hospice, in good faith, believes that such disclosure is necessary to prevent or lessen a serious and imminent threat to your health or safety or to the health and safety of the public.

For Specified Government Functions.  In certain circumstances, the Federal regulations authorize Hospice to use or disclose your health information to facilitate specified government functions relating to military and veterans, national security and intelligence activities, protective services for the President and others, medical suitability determinations and inmates and law enforcement custody.

For Worker's Compensation.  Hospice may release your health information for worker's compensation or similar programs.

Section IV - Authorization

AUTHORIZATION TO USE OR DISCLOSE HEALTH INFORMATION

Other than is stated above, Hospice will not disclose your health information other than with your written authorization.  If you or your representative authorizes Hospice to use or disclose your health information, you may revoke that authorization in writing at any time.

Section V - Your Rights

YOUR RIGHTS WITH RESPECT TO YOUR HEALTH INFORMATION

You have the following rights regarding your health information that Hospice maintains:

Right to request restrictions.  You may request restrictions on certain uses and disclosures of your health information. You have the right to request a limit on Hospice's disclosure of your health information to someone who is involved in your care or the payment of your care.  However, Hospice is not required to agree to your request.   If you wish to make a request for restrictions, please contact:

Chief Executive Officer or Director of Patient Care

PO Box 2074, Lawton, Oklahoma 73502 OR

1930 Ferris, Suite 5, Lawton, Oklahoma 73507

(580) 248-5885

Right to receive confidential communications.  You have the right to request that Hospice communicate with you in a certain way.  For example, you may request that Hospice only conduct communications pertaining to your health information with you privately with no other family member present.  If you wish to receive confidential communications, please contact:

Director of Patient Care

PO Box 2074, Lawton, Oklahoma 73502 OR

1930 Ferris, Suite 5, Lawton, Oklahoma 73507

(580) 248-5885

Hospice will not request that you provide any reasons for your request and will attempt to honor your reasonable request for confidential communication.

Right to inspect and copy your health information.  You have the right to inspect and copy your health information, including billing records.  A request to inspect and copy records containing your health information may be made to:

Chief Executive Officer

PO Box 2074, Lawton, Oklahoma 73502 OR

1930 Ferris, Suite 5, Lawton, Oklahoma 73507

(580) 248-5885

If you request a copy of your health information, Hospice may charge a reasonable fee for coping and assembling costs associated with your request.

Right to amend health care information.  You or your representative have the right to request that Hospice amend your records, if you believe that your health information is incorrect or incomplete.  That request maybe made as long as the information is maintained by Hospice.  A request for an amendment of records must be made in writing to:

Director of Patient Care

PO Box 2074, Lawton, Oklahoma 73502 OR

1930 Ferris, Suite 5, Lawton, Oklahoma 73507

Hospice may deny the request if it is not in writing or does not include a reason for the amendment.  The request also may be denied if your health information records were not created by Hospice, if the records you are requesting are not part of Hospice's records, if the health information wish is to amend is not part of the health information you or your representative are permitted to inspect and copy, or if in the opinion of Hospice, the records containing your health information are accurate and complete.

Right to an accounting.  You or your representative have the right to request an accounting of disclosures of your health information made by Hospice for certain reasons, including reasons related to public purposes authorized by law and certain research.  The request for an accounting must be made in writing to:

Chief Executive Officer

PO Box 2074, Lawton, Oklahoma 73502 OR

1930 Ferris, Suite 5, Lawton, Oklahoma 73507

The request should specify the time period for the accounting starting on or after April 14, 2003.  Accounting requests may not be made for periods of time in excess of six (6) years.  Hospice would provide the first accounting you request during any 12-month period without charge.  Subsequent request may be subject to a reasonable cost-based fee.

Section VI - Duties of Hospice

Hospice is required by law to maintain the privacy of your health information and to provide to you and your representative this notice of its duties and privacy practices.  Hospice is required to abide by the terms of the notice as may be amended from time to time.  Hospice reserves the right to change the terms of its notice and to make the new notice provisions effective for all health information that it maintains.  If Hospice changes its notice, Hospice will provide a copy of the revised notice to you or your appointed representative.  You or your personal representative have the right to express complaints to Hospice and to the Secretary of DHS if you or your representative believe that your privacy rights have been violated.  Any complaints to Hospice should be made in writing to:

Chief Executive Officer

 PO Box 2074, Lawton, Oklahoma 73502 OR

1930 Ferris, Suite 5, Lawton, Oklahoma 73507

Complaints may also be forwarded to:

Oklahoma Department of Health

1000 NE 10th

Oklahoma City, Oklahoma 73117

Hospice encourages you to express any concerns you may have regarding the privacy of your information.  You will not be retaliated against in any way for filing a complaint.

EFFECTIVE DATE

This Notice is effective April 14, 2003


Top | Home | Ways To Help | Volunteering | Our Hospice Team | Hospice Education | Privacy Statement |

Life's Reflections | Career Opportunities | Contact Us | Application for Services | Special Events

 

** HSWO is a nonprofit, United Way organization that promotes comprehensive hospice care services for the patient and their family. We continuously provide community and professional education to patients, professionals, and the families they serve in issues relating to care giving, terminal illness, spiritual comfort, loss and bereavement.
©2004 Hospice of Southwest Oklahoma